Shipping policy
Article 8: Shipping costs and delivery method
Our shipping costs are based on a lump sum participation at the postage cost which is billed to us by the provider mandated according to your choices (La Poste, Chronopost, Fedex, etc.), at the packaging costs necessary for the right preservation of your purchase (bubble envelope, protections, etc.) and insurance costs.
Shipping costs may vary without notice, especially during limited commercial operations.
The shipping costs generally depend on the amount of the order, and the destination of the order.
A participation is requested for any order strictly less than € 500. Shipping and insurance costs are free for any order higher or equal to € 500, excluded golden currencies.
Shipping costs may vary from one site to another depending on the nationality of the site.
All our shipments are 100%insured.
It is possible to opt for removal in store. This service is free.
Article 9: Delivery
Delivery is made at home, to the address communicated when ordering, the delivery time includes the time required to validate your payment, the preparation time for your order and the delivery time by the carrier, this CI may vary depending on your place of residence.
The average time is approximately 3 to 5 days. Count more depending on the payment method and the destination.
We could not be held responsible for a poor delivery address communicated by the customer or a change of address during the processing of the order.
In accordance with the applicable legal provisions relating to the fight against money laundering, against concealment, fraud and transactions relating to precious metals, we may ask you before validating your order a copy of the identity card or the passport, a Proof of domicile (recent electricity, gas or telephone bill), references of professionals to whom you have already ordered.
If necessary, NUMISCOIN reserves the right to verify (identity, accuracy of the contact details communicated, or other information) to the customer by phone by contacting him to the number he will have indicated on his customer account. The shipment of goods and the validation of the order will only be made after receipt and validation of the requested information.
In no case could our responsibility be engaged in a delayed delivery for reasons inherent in transport. The deadlines indicated, especially when ordering, are indicative and non -contractual.
In the case of a payment by bank check or bank transfer, your order will only be processed receipt of the payment, the shipment will be triggered after the amount is carried to credit on our account, your check must imperatively arrive in A period of 5 working days, after this period we reserve the right to sell the currency again on our website and to cancel your order.
For deliveries outside the European Union and the French overseas departments and territories, customs duties and any taxes linked to the delivery of an article are your responsibility and fall under your responsibility, we do not know all the laws in force and other formalities customs in the different countries and are not required to check them.
We invite you to get closer to the competent authorities in your country to consult them.
In the case of an order deemed not safe by our scoring system (prevention against fraud) of orders or due to the shipping difficulty, we reserve the right to cancel an order without notice. In this case, a total refund of the amount of the order will be made.
In the case of a delay in delivery on your order and above all contact we recommend:
To check in your customer account the accuracy of your delivery address.
If the delivery is made by post, to go to the office covering your geographical area to verify that the package is not pending there.
Otherwise you can contact our customer service (by email via the form on the site or at the address specified in article 2 of these conditions.
In the case of a loss or theft of the package, you must inform us by mail or by email within the following 3 working days the date on which you learned of this loss or theft, and by recommended acknowledged receipt receipt with the carrier concerned within 3 working days.
An investigation will be carried out by the carrier, at the end and if your responsibility is not engaged, we undertake to reimburse you all of your order.
If you notice an anomaly on the packaging of your order (open package, booted, etc.), you must refuse delivery and specify the precise reason, in the event that you accept a deteriorated package alone your responsibility is engaged.
-----------------------------------------------------------------------------------------------------------------
Article 8: Shipping and Delivery Method
Our shipping charges are based on fixed contribution included postage that are charged by the postal service you choose (La Poste, Chronopost, Fedex, etc ...), The Packaging Costs necessary for the Proper Protection of Your Purchase (Bubble Envelopes, Protections ...) and Insurance Costs.
Shipping Costs May Vary Without Notice, Especially in Limited Business Operations.
Shipping Costs Generally Depend On the Ament of the Order, and the Destination of the Order.
A participation is required for any order.
Shipping Costs Vary from Website to Website Depending on the Nationality of the Website.
All Shipments are 100%.
It is possible to opt for withdrawal in stores. This service is free.
Article 9: Delivery
Delivery is made to the home of the user, to the address in your order, the deliverry time include the time required to validate your payment, preparet time of your order and the deliver cytrier that carrier that may vary depending on your rental.
The Average Time is about 10 Days. Respect More Depending On The Payment Method and the Destination.
We Could Not Be Held Responsible for Incorrect Shipping Address Provided by the Customer or a Change of Address During Order Processing.
According to the Legal Requirements related to the Fight Against Money Laundering, Against Concealment, Fraud and Transactions in Precious Metals, WE May Ask You Before Confore confiming your order of the Identity Card or Passport, Proof of Address (Recent Utility Bill, Gas or phone) Professional References from Whom You've Already Ordered.
If necessary, NUMISCOIN Reserve the right to check (Identity, Correctness of the Details, or Other Information) The Customer by TELEPHONE by Contacting HIM AT THE NUMBER HE HAS INDICATED ON HIS INT. The Shipment of Goods and the Confirmation of the Order Will Only Be Made After Receipt and Validation of the Requestd Information.
In No Case Our Responsibility can be committed if a deliverry arrived for reasons inherent in the transport. The Time Indicated, Especially When Ordering, ARE Indicative and not contract.
In the Case of Payment by Check or Bank Transfer, your order will be processed upon receipt of payment, the Shipment will be made after the love is credited to our birth, your check must Imperatifly reach us within 5 business days, after this period we Reserve the right to sell back the goods on our website and cancel your order.
For Deliverries Outside The European Union and Overseas Territories, Customs Duties and possible Taxes related to the Delivery of an Item are at your charge and your responsibility, as we do not know all the Laws in Force and Other Custom Formalities in Different Countries and obliged to verify them.
We invite you to contact the relevant authorities in your country to check the formalities.
In the case if an order is judged unsafe by our Scoring system (prevention against fraud) or if there are shipping difficulties, we reserve the right to cancel an order without notice. In this case, a full refund of the amount of the order will be made.
In the case of a delay in the delivery of your order and before any contact we recommend:
Check in your account the accuracy of your shipping address.
If the delivery is made by La Poste we invite you to go to the office covering your area to verify that the package is not there waiting for you.
Otherwise you can contact our customer service (by email via the form on the website or at the address specified in Article 2 of these conditions).
In the case of loss or theft of the package, you must inform us by letter or email the following 3 working days from the date on which you became aware of the loss or theft, and by registered letter the carrier within 3 working days.
An investigation will be conducted by the carrier at the end, and if your responsibility is not involved, we promise to refund your entire order.
If you experience a problem with the packaging of your order (package opened, repacked ...), you must refuse the delivery, outlining the specific reason, but if you accept a damaged package only your responsibility will be involved.